{"id":1598,"date":"2023-11-30T18:19:38","date_gmt":"2023-11-30T18:19:38","guid":{"rendered":"https:\/\/cmldesign.co.uk\/web-design-lancashire\/?post_type=product&#038;p=1598"},"modified":"2025-11-10T14:25:41","modified_gmt":"2025-11-10T14:25:41","slug":"full-reputation-management","status":"publish","type":"product","link":"https:\/\/cmldesign.co.uk\/web-design-lancashire\/product\/full-reputation-management\/","title":{"rendered":"Full Reputation Management"},"content":{"rendered":"<p>Set up of full reputation management software, including:<\/p>\n<ol>\n<li><strong>Creation of a feedback collection page<\/strong><br \/>\nThis is a dedicated form which collect feedback from your customers asking them to rate you service out of 5 stars and optionally provide written feedback if they wish to add any specific comments.<\/li>\n<li><strong>100 x review cards + initial design<\/strong><br \/>\nYou receive the initial review card design plus your first 100 cards to hand out (more can be ordered in future if you require them).<\/li>\n<li><strong>Regularly updated review reports displaying reviews collected from multiple different sources across the Internet<\/strong><br \/>\nAccess to the <a href=\"https:\/\/cmldesign.co.uk\/web-design-lancashire\/product\/reputation-management-dashboard\/\">review section<\/a> on the SEO Dashboard we create for your business allows you to easily view and share reviews from multiple popular review platforms such as Facebook, Google and Yell etc. This saves you loads of time checking each site separately and will allow you to quickly and easily monitor the feedback you receive online &#8211; providing you with an opportunity to reply promptly to any negative comments you receive and control\/improve your reputation.<\/li>\n<li><strong>Pop-up widget to encourage website visitors to leave reviews<\/strong> <em>(optional use)<\/em><br \/>\nIf you wish you can integrate the special code we supply in order for a special pop-up to appear on your\u00a0 site asking for your visitors for a review.<\/li>\n<li><strong>Thank you page<\/strong><br \/>\nOnce your visitors have finished leaving their review they will be presented with one of two different thank you pages depending on whether they left a positive or a negative review.<\/li>\n<li><strong>An email follow-up system<\/strong><br \/>\n72 hours after receiving the review, a thank you email will be sent to encourage happy customers to share their positive feedback on more online review sites. If they left a negative review they will be directed to your existing customer support channels (phone\/email) via the review collection page instead. This should help by spreading positive feedback across multiple public sites while keeping negative feedback private.<\/li>\n<li><strong>Review display widget<\/strong><br \/>\nIn addition to the review collection pop-up we provide code to display your most recent positive reviews (from multiple different online sources) on a page of your website.<\/li>\n<li><strong>Video testimonial collection option for your customers<\/strong><br \/>\nTraditionally people leave written feedback but we are seeing reviews being provided<\/li>\n<\/ol>\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe title=\"Chewy Customer Testimonials\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/uflH1HNS794?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\">Our Full Reputation Management comes with 100x request cards (inc initial design)<br \/>\nOptionally, you can purchase some <a href=\"https:\/\/cmldesign.co.uk\/web-design-lancashire\/product\/review-cards\/\">review request cards<\/a> on their own to hand out to your customers.<\/p>\n<p><picture><source srcset=\"https:\/\/cmldesign.co.uk\/web-design-lancashire\/wp-content\/uploads\/2023\/11\/review-cards.webp 357w,https:\/\/cmldesign.co.uk\/web-design-lancashire\/wp-content\/uploads\/2023\/11\/review-cards-300x300.webp 300w,https:\/\/cmldesign.co.uk\/web-design-lancashire\/wp-content\/uploads\/2023\/11\/review-cards-150x150.webp 150w,https:\/\/cmldesign.co.uk\/web-design-lancashire\/wp-content\/uploads\/2023\/11\/review-cards-100x100.webp 100w\" sizes=\"(max-width: 357px) 100vw, 357px\" type=\"image\/webp\"><img src=\"https:\/\/cmldesign.co.uk\/web-design-lancashire\/wp-content\/uploads\/2023\/11\/review-cards.jpg\" height=\"357\" width=\"357\" srcset=\"https:\/\/cmldesign.co.uk\/web-design-lancashire\/wp-content\/uploads\/2023\/11\/review-cards.jpg 357w, https:\/\/cmldesign.co.uk\/web-design-lancashire\/wp-content\/uploads\/2023\/11\/review-cards-300x300.jpg 300w, https:\/\/cmldesign.co.uk\/web-design-lancashire\/wp-content\/uploads\/2023\/11\/review-cards-150x150.jpg 150w, https:\/\/cmldesign.co.uk\/web-design-lancashire\/wp-content\/uploads\/2023\/11\/review-cards-100x100.jpg 100w\" sizes=\"(max-width: 357px) 100vw, 357px\" class=\"aligncenter size-full wp-image-1593 sp-no-webp\" alt=\"review-cards\" fetchpriority=\"high\" decoding=\"async\"  > <\/picture><\/p>\n<p>Receive 2 months free by subscribing for a full year with a reputation management listing on <a href=\"http:\/\/myuktown.co.uk\">My UK Town<\/a><\/p>\n<ul>\n<li class=\"entry-title\"><a href=\"https:\/\/darwenonline.co.uk\/web\/benefits-of-responding-to-online-reviews\/\">Benefits of responding to online reviews<\/a><\/li>\n<li class=\"entry-title\"><a href=\"https:\/\/darwenonline.co.uk\/web\/how-to-manage-your-online-reviews\/\">How to manage your online reviews with our service<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Set up of full reputation management software, including: Creation of a feedback collection page This is a dedicated form which collect feedback from your customers asking them to rate you service out of 5 stars and optionally provide written feedback if they wish to add any specific comments. 100 x review cards + initial design [&hellip;]<\/p>\n","protected":false},"featured_media":1599,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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