Note: This is for 6 months – save money by renewing for 12 months via a business listing on My UK Town.
Set up of full reputation management software, including:
- Creation of a feedback collection page
This is a dedicated form which collect feedback from your customers asking them to rate you service out of 5 stars and optionally provide written feedback if they wish to add any specific comments. - Regularly updated review reports displaying reviews collected from multiple different sources across the Internet
Access to the review section on the SEO Dashboard we create for your business allows you to easily view and share reviews from multiple popular review platforms such as Facebook, Google and Yell etc. This saves you loads of time checking each site separately and will allow you to quickly and easily monitor the feedback you receive online – providing you with an opportunity to reply promptly to any negative comments you receive and control/improve your reputation. - Pop-up widget to encourage website visitors to leave reviews (optional use)
If you wish you can integrate the special code we supply in order for a special pop-up to appear on your site asking for your visitors for a review. - An email follow-up system
A thank you email will be sent to encourage happy customers to share their positive feedback on more online review sites. If they left a negative review they will be directed to your existing customer support channels (phone/email) via the review collection page instead. This should help by spreading positive feedback across multiple public sites while keeping negative feedback private. - Review display widget
In addition to the review collection pop-up we provide code to display your most recent positive reviews (from multiple different online sources) on a page of your website. - Video testimonial collection option for your customers
Traditionally people leave written feedback but we are seeing reviews being provided
Our Full Reputation Management comes with 100x request cards (inc initial design)
Optionally, you can purchase some review request cards on their own to hand out to your customers.
